• Refund Policy: The Hedging Mastermind panel shares market views and opinions, which due to volatile market circumstances, are always open to change. You as a trader are in control of your own risks within the market. For these reasons, we operate a no refund policy unless in the events specified below:
  • No Services Provided: In the event that no service is provided, Hedging Mastermind shall refund you, the consumer, in full if reported after 3 days.
  • Technical Malfunction: Hedging Mastermind compensates for technical malfunctions on our systems that prohibit your use of our services. This shall be calculated by the number of these days you were unable to access the services. You, the consumer, shall be refunded for the number of days you experienced these faults.
  • Pricing Error: If we incorrectly state a price to you whether online or otherwise, we are not obliged to provide you with a subscription, even if we have mistakenly accepted your offer to buy a subscription at that price, and reserve the right not to subsequently notify you of any pricing error. If we do this, you may cancel the subscription without any obligation to us and we will refund you any money you have paid us in full or you may pay the correct price. If you refuse to exercise either of these choices we may cancel your subscription and will refund you any money you have paid us in full. We will always act according to good faith in determining whether a genuine pricing error has occurred.
  • Cancellation By Us: If you have not breached any aspect in line with the Terms and Conditions and we terminate or suspend your subscription and/or permanently cease publishing Hedging Mastermind or cease to provide subscription services, unless there are exceptional circumstances, we will provide you with a pro rata refund to your credit card. This means that we will refund you any amounts that you have paid us in advance that relate to any remaining and unexpired period of your subscription.